Frequently Asked Questions

Most orders ship within 24 hours from our facility in Maine. We don't ship on weekends or holidays. Knives with custom engraving ship once the engraving is done, which adds 7 to 10 business days.

Economy shipping is included on every US order, and faster FedEx options show at checkout with their prices. FedEx deliveries are guaranteed. USPS deliveries and delivery times aren't, so choose FedEx when timing matters. International orders ship by FedEx or UPS for a flat $29.99.

When your order ships, we email you a tracking number. You can also look up any order by email or order number in our Order Center. If you have an account, your orders are listed in your account too.

Yes, as long as it hasn't shipped. Email support@tektoknives.com as soon as you can with your order number. Once an order ships, you can return it under our return policy.

Yes. We ship worldwide by FedEx or UPS for a flat $29.99. Customs fees and import taxes are paid by the customer, and you're responsible for following the knife laws, import rules and customs requirements in your country.

Package protection is optional coverage you can add at checkout for packages that are lost, stolen or damaged in transit. It's provided by Cavalry (formerly Shipped), a separate company that reviews and decides every claim. To file one, open the Order Center and look up your order.

We restock regularly. Sign up for a restock alert on the knife's page and we'll email you as soon as it's back.

Yes. Enter their address as the shipping address at checkout, and make sure the knife is legal where they live. Add custom blade engraving to make it theirs, or send a digital gift card if you're not sure which knife to choose.

We ship our automatic and OTF knives to all 50 states and internationally. Knife laws change from state to state, and even from city to city, so it's up to you to make sure a knife is legal where you live and carry it. Our Knife Laws by State guide is a good place to start.

Knife laws vary by state, county and city, and they change. You're responsible for knowing the laws where you live and carry. Our Knife Laws by State guide covers all 50 states, and it's worth checking your local rules too. Outside the US, check with your local authorities before you order.

Yes. The A2 Badger, A3 Delta Mini and A5 Spry Mini have blades under 2 inches, which California state law allows for automatic knives. Some cities and counties set stricter rules, so check yours.

Both open at the press of a button. On an OTF, short for out the front, the blade slides straight out of the front of the handle and slides back in with the same button. Our A2 Badger, A5 Spry, A5 Spry Mini and A7 Zastava work this way. On an automatic folder like the A3 Delta and A3 Delta Mini, a spring swings the blade open from the side, and a safety switch keeps it closed in your pocket.

Most of the time it's lint or grit in the track, or the button didn't travel all the way. First, push the button all the way forward, or pull it all the way back, in one quick, firm motion.

If that doesn't fix it, clean it. Close the blade, point the front of the knife away from you and keep your fingers clear of it. Blow compressed air into the blade opening, add a drop of light knife oil, then open and close the blade a few times. Our video How to Clean an Automatic OTF Knife walks you through it.

Still sticking? Don't open the handle. Send it to us under the Lifetime Warranty and our team in Maine will take care of it.

We advise against it. The spring inside an OTF is under tension and the parts fit closely, so opening the handle can damage the mechanism or cause an injury. Damage caused by disassembly isn't covered by the warranty, and the same goes for our folders. If something feels off, send it to us instead.

Every genuine TEKTO knife is covered by our Lifetime Warranty against defects in materials and workmanship, for the life of the knife. It doesn't cover misuse, disassembly or modification, neglect, improper sharpening, or lost and stolen knives.

Yes. Coverage stays with the knife for its whole life, so it covers whoever owns it now, whether they bought it new, received it as a gift or had it passed on to them.

No. We verify the knife when it arrives. If you have your tektoknives.com order number or a dealer receipt, include it and it speeds things up. You don't need to register your knife either. US customers who register their knife get a TEKTO lanyard to go with it.

Fill out the request form at the bottom of our Lifetime Warranty page. We'll reply with the next steps and where to send your knife. Questions go to support@tektoknives.com.

Parts and labor for covered repairs are included. One flat $19.99 covers shipping to Maine and back within the US, and your knife comes back sharpened and tuned up. Outside the US, you cover shipping both ways.

Most knives ship back within 10 business days of arriving in Maine.

Yes. Every warranty repair comes back sharpened and tuned up, and you can send your TEKTO in for a sharpening and tune-up any time. It's a flat $19.99, with shipping both ways in the US. Use the form on our Lifetime Warranty page and choose Sharpening And Tune-Up, or sharpen it yourself with our How to Sharpen a Knife video.

Yes. Replacement screws ship for a flat $4.99. Pocket clips are priced by model, and titanium clips are $14.99. Parts ship once they're paid for. If a clip or screw fails from a defect, we'll ask for a photo of your knife showing the part, then replace it under the warranty. To order, use the form on our Lifetime Warranty page and choose Replacement Clip Or Screws.

If a model or part is no longer made, contact us and we'll work out the best option for your knife.

You can return a knife for a full refund, or exchange it for a different one, within 30 days of receiving it. For a full refund, it needs to be in sellable condition in its original packaging. If anything from the packaging is missing, such as the stickers, protective sheath or manual, a fee may come out of your refund.

Engraved knives and items bought at a discount or with a discount code can't be returned, and the original shipping cost isn't refundable. Read the full return policy.

Contact us with your order number and choose Returns as the topic. On US orders we cover return shipping and email you a prepaid label. International customers pay for return shipping.

Returns take 7 to 10 business days to process once they reach us in Saco, Maine. We email you when your refund is approved, and most banks post it within 1 to 2 days after that.

Keep it clean and dry, and add a drop of light knife oil to the pivot or blade now and then. Wipe the blade after cutting anything wet, salty or acidic. Our videos show how:

How to Clean an Automatic OTF Knife
How to Clean a Folding Knife
How to Sharpen a Knife

Any steel can rust if moisture sits on it. Clean off the spot, dry the knife and add a light coat of oil, then keep it oiled. Many of our blades are titanium coated for extra protection, and our S35VN and MagnaCut blades are stainless steels with strong rust resistance.

Three steels, depending on the model. Each knife's page lists its steel and hardness under Specifications.

D2 is a tool steel that holds an edge well, and ours is titanium coated for added protection. You'll find it on the A2 Badger, A3 Delta, A3 Delta Mini and our F1, F2 and F3 folders.

CPM S35VN is a stainless steel with a strong balance of edge retention, toughness and rust resistance. It's on the A5 Spry, A5 Spry Mini, A7 Zastava and F4 Echo.

CPM MagnaCut is a stainless steel known for toughness and rust resistance at a high hardness. It's on the X1 Atlas and select A5 Spry models.

Yes. Click Add Custom Blade Engraving on any knife's page and type up to 25 characters. It's $9.99 per knife. See examples on our Custom Blade Engraving page.

Engraving adds 7 to 10 business days before your knife ships. Your shipping time comes after that.

The engraving box takes text. For a logo, a symbol or custom artwork, email engraving@tektoknives.com before you order and we'll go over options.

No. Engraved knives are final sale, so check your spelling and spacing before you add the engraving to your cart.

TEKTO is carried by more than 500 retailers across the US. Use our Dealer Locator to find one near you.

Buy from tektoknives.com or an authorized TEKTO dealer. That's the only way to be sure. Counterfeits can't be serviced under the warranty or returned to us. If you're unsure about a seller, email support@tektoknives.com before you buy and we'll let you know.

For a return, start with the dealer you bought from, since they handled your payment and their return policy applies. If you need help, contact us and we'll work it out with them.

For warranty service, the warranty covers every genuine TEKTO wherever it was bought. Send it to us directly or go through your dealer, whichever is easier for you.

Fill out the inquiry form on our Dealer Program page and our sales team will be in touch.

Yes. Our affiliate program runs on AvantLink and pays 7.5% on qualified sales, with a 21-day cookie window and monthly payouts. Learn more and apply on our Affiliate Program page.

We accept major credit and debit cards and Sezzle. Every option available to you shows at checkout.

Sezzle splits your order into four payments over six weeks, with no interest when you pay on time. Read more on our Financing page.

Yes. We offer a discount for military members, veterans and first responders. Email support@tektoknives.com to get verified, and we'll add it to your account.

Yes. Our digital gift card arrives by email and works on anything at tektoknives.com.

Every TEKTO is designed and tested by our team in Maine. Our automatic and OTF knives are assembled in the USA from domestic and imported parts. Our folding knives are produced with domestic and overseas manufacturing partners. The X1 Atlas fixed blade is made in the USA, from the blade and G10 handle to final assembly.

Email support@tektoknives.com or use our contact form. Our team in Saco, Maine replies Monday to Friday, 9 AM to 5 PM Eastern.