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Let's Talk
Questions about an order, a knife or a warranty claim? Send a note and a real person on our team will answer.
Send a MessageQuick Answers
Most questions already have an answer. Start here, or use the form below to reach our team in Maine, Monday to Friday, 9 AM to 5 PM Eastern.
- Track My OrderLook up any order by email or order number
- Start a Warranty ClaimRepairs, sharpening, clips and screws
- Return PolicyReturns and exchanges within 30 days
- Knife Laws by StateCheck the rules where you live and carry
- Find a DealerMore than 500 stores across the US
- Where Can You Ship Automatic and OTF Knives?
- My OTF Won't Fully Open or Close. What Should I Do?
- How Long Until My Order Ships?
- How Much Does Warranty Service Cost?
- How Do I Start a Return?
- See All Questions
Writing in about a return? Choose Returns as the topic and include your order number so we can help faster.
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Send a Message
Tell us what you need and include your order number if you have one. We read every message.
- Hours
- Monday to Friday, 9 AM to 5 PM Eastern
- Dealers and Wholesale
- Apply on the dealer page
- Repairs and Warranty
- Start a warranty claim
In Person
Pick One Up Near You
TEKTO knives are in more than 500 stores across the US. Find the nearest one, or ask your local shop to carry us.
